Effective from: 30/06/2025
CareHeart Staffing (a trading name of Dorysk Group Ltd) is committed to protecting your privacy and ensuring that any personal data we collect is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
CareHeart Staffing is a UK-based healthcare staffing agency that supplies Registered Nurses, Healthcare Assistants, and Support Workers to care homes, healthcare providers, and private clients.
Registered in England & Wales.
Company Number: 16504127
Email: info@careheartstaffing.co.uk
Phone: 07384331613 or 07424457895
2. What Information We Collect
We may collect and process the following information:
- Full name, email address, phone number
- CVs and employment-related data (if applying to join our team)
- Organisation name and shift requirements (if requesting staff)
- Postcode, town/city, and travel method
- DBS status and visa category
- Technical data such as IP address and browser type when you visit our site
3. How We Use Your Information
We process your data to:
- Respond to contact form enquiries
- Provide and manage our staffing services
- Communicate with staff and clients
- Process applications and CVs
- Comply with legal obligations
4. Legal Basis for Processing
We rely on one or more of the following legal grounds:
- Your consent (e.g. ticking a consent box)
- Contractual necessity
- Legal obligation
- Legitimate interest (e.g. responding to enquiries)
5. Data Sharing
We do not sell your data. We may share it with:
- Third-party service providers (e.g. email delivery, cloud storage)
- Regulatory or legal bodies if required by law
- Clients who request to verify staff profiles (with consent)
6. Data Retention
We retain personal data only as long as necessary for the purpose collected and to meet legal requirements (e.g. employment law, safeguarding).
7. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the ICO (www.ico.org.uk)
8. Security
We use secure, encrypted systems to store and transmit data. Access is limited to authorised personnel only.
9. Cookies
Our website may use cookies for analytics and functionality. You can manage cookies in your browser settings.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Email: info@careheartstaffing.co.uk
Phone: 07384331613 or 07424457895
Address: 9 Ellwood Avenue, Morecambe. LA3 3LY